Transforming Long-Term Care Leadership

Discover how the Touch of CLASS framework elevates professionalism, culture, and stability within Long-Term Care facilities, ensuring better outcomes for residents, staff, and management.

Bridging the Leadership Gap

The Challenge of Modern LTC Facilities

Despite advancements in healthcare, many Long-Term Care facilities face persistent challenges in leadership and culture. These gaps often lead to disengagement, impacting operational efficiency and resident care. Understanding the cost of these gaps is crucial for fostering a thriving environment.

The CLASS Framework

Commitment to Excellence

Fostering a culture where excellence is the norm, not the exception, ensuring every action aligns with the highest standards.

Leadership at Every Level

Empowering staff at all levels to take initiative and lead, creating a dynamic and responsive care environment.

Attitude & Accountability

Promoting a positive attitude and holding individuals accountable for their actions, driving continuous improvement.

Program Outcomes

Our program significantly enhances resident satisfaction, boosts staff engagement, and strengthens management efficiency.

  • Resident Satisfaction Increase95%95%
  • Staff Engagement Boost85%85%
  • Management Efficiency Improvement75%75%

Program Delivery

Our comprehensive delivery methods ensure effective implementation and measurable results.

Executive Briefing

Gain insights into the Touch of CLASS framework with a focused session tailored for your leadership team.

Targeted Training

Equip your staff with the skills necessary to excel in their roles through specialized training modules.

Optional Leadership Support

Enhance your leadership capabilities with ongoing support and guidance from our experts.

Continuous Improvement

Commit to ongoing development with our continuous improvement plans designed for long-term success.

Schedule Your Executive Briefing

Take the first step towards transforming your facility. Schedule a confidential 20–30 minute Executive Briefing via Zoom to explore how the Touch of CLASS framework can benefit your organization.